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Tenders are invited for Digital Design, Social Media & Communication Materials. Service Location: Ramallah, Hebron, Nablus, Birzeit, Al Eizariya Palestine TechnoPark (PTP), in partnership with GIZ, is implementing Urban Up Municipal Innovation Incubator, a program that transforms promising civic-technology ideas into scalable smart-city solutions for Palestinian municipalities. The program partners directly with four municipalities: Birzeit, Nablus, Dura, and Al-Eizariya, who participate throughout the journey as mentors, testers, and first customers. Urban Up supports startups in developing and piloting practical solutions to municipal challenges through training, mentoring, technical development, and municipal collaboration. Following the selection of four winning startups, the program is supporting their launch and adoption activities. Palestine TechnoPark invites qualified companies, creative agencies, and design teams to provide digital design, social media, app store, print-ready, and animated communication materials for the participating startups, in accordance with the lot-specific requirements in this TOR. The assignment aims to achieve the following objectives: Enhance Brand Visibility: Develop visually appealing and consistent social media designs that reflect each startups identity and strengthen its online presence. Support Marketing and Promotion: Create engaging visual content to promote startups products, services, achievements, and activities across relevant social media platforms. Ensure Brand Consistency: Maintain a unified visual identity across all designs, including consistent use of colors, typography, logos, and branding elements. Improve Audience Engagement: Produce creative and platform-appropriate designs that effectively communicate key messages and encourage interaction with target audiences. Provide Ready-to-Use Digital Assets: Deliver high-quality social media materials in the required formats and dimensions, along with editable source files for future use. The selected service provider(s) will develop professional visual communication materials supporting the launch, promotion, and adoption of three municipal innovation solutions: Baldiyati (Al-Eizariya), CityPlus (Dura), and Nadheef (Nablus). SignBridge (Birzeit) is reserved as Lot 4 pending receipt of its technical requirements and is not included in the current request for quotations. The current assignment comprises three separately priced lots, each with its own technical specifications, deliverables, and timelines. Service providers may bid for one or more of Lots 14 and must submit a separate technical and financial offer for each lot. Lot 1: Baldiyati Al-Eizariya Municipality Objective: Support the successful launch and adoption of the Baldiyati application by developing promotional, digital onboarding, and printed communication materials that increase residents awareness and encourage application downloads and use. Lot 2: CityPlus Dura Municipality Objective: Support the launch and adoption of the CityPlus municipal platform through social media communication, staff training materials, and animated promotional content that helps residents understand the service and supports effective use by municipal staff. Lot 3: Nadheef Nablus Municipality Objective: Support Nadheefs launch and adoption through social media, app store, and promotional materials that encourage citizen engagement, waste reporting, and recycling in Nablus Municipality. Lot 4: SignBridge Birzeit Municipality Objective: sign-language-led awareness campaign introducing SignBridge, highlighting communication barriers in public services, and building interest ahead of MVP testing and demonstration. Materials must not imply that the product has already launched. General Requirements Applicable to Lots 14 All service providers shall ensure that: Designs are original, professional, and consistent with each startups approved visual identity. All materials comply with the technical specifications and quantities outlined for the relevant lot. Arabic text is correctly formatted, including right-to-left layout requirements. Up to two rounds of revisions are included for each deliverable. Final outputs are supplied in the specified formats, together with editable source files. All third-party fonts, graphics, images, and music are appropriately licensed for the intended use. All deliverables are completed within the timelines specified for each activity. Final materials are submitted for review and approval by the relevant startup and Palestine Technopark. Coordination and Planning Conduct an initial meeting with the assigned startup to understand its products, services, target audience, and communication objectives. Review the startups existing branding materials, including logos, colors, typography, and visual identity guidelines, where available. Develop an agreed design plan outlining the required materials, specifications, and delivery schedule. Maintain regular communication with the startup to ensure alignment throughout the assignment. All deliverables must be submitted within one month from the date of award. Social Media Design Development Develop creative, professional, and visually engaging social media designs aligned with the startups branding and marketing objectives. Produce the following design materials: Ensure all designs are optimized for the relevant social media platforms, including Instagram, Facebook, and LinkedIn, as applicable. Incorporate startup-provided content, including text, logos, images, and promotional messages. Ensure designs maintain consistent visual quality, typography, colors, and layout. Quality Assurance and Revisions Submit draft designs to the startup for review and feedback. Incorporate up to two rounds of revisions based on consolidated feedback. Ensure that all designs meet the agreed technical specifications, branding requirements, and communication objectives. Final Deliverables and Handover Deliver all approved designs in high-resolution PNG/JPG formats, suitable for publication on the relevant social media platforms. Provide editable source files for all designs to allow future modifications and reuse. Organize final deliverables into clearly labeled folders according to design type and platform. Ensure all third-party visual assets, fonts, and graphics used in the designs are appropriately licensed for the startups intended use. Transfer the agreed usage and editing rights for the final designs to the startup. Complete all deliverables within the specific deadlines stated for the relevant lot and service. Reporting and Communication Provide periodic updates on the progress of design development. Promptly communicate any challenges or issues that may affect the quality or timely completion of deliverables. Coordinate with the startups designated focal point to obtain necessary information, materials, feedback, and approvals. Submit a final deliverables checklist confirming completion of all agreed design materials. The service provider (company, agency, or qualified design team) should demonstrate: Relevant experience: Minimum 2 years of experience in graphic design, social media design, or digital marketing. Startup engagement: Previous experience working with startups, SMEs, or entrepreneurial initiatives is an advantage. Technical expertise: Proficiency in Adobe Photoshop, Illustrator, Canva Pro, Figma, or equivalent design tools. Social media design skills: Strong understanding of platform-specific design requirements, branding, and visual communication. Portfolio: Demonstrated experience producing professional social media posts, carousels, and stories. Project management: Ability to meet deadlines, manage revisions, and deliver high-quality designs within the agreed timeline. Communication skills: Strong coordination skills and ability to translate business objectives into engaging visual content. Language proficiency: Ability to develop designs in Arabic and English is a must. Focal Point: The service provider will coordinate directly with the designated startup representative and Palestine Technopark throughout the assignment and GIZ. Kick-off Meeting: Conduct an initial meeting to confirm design requirements, expected deliverables, and the implementation timeline. Progress Updates: Provide regular updates on completed designs, ongoing tasks, and upcoming deliverables. Review & Feedback: Submit draft designs for review and incorporate consolidated feedback within the agreed revision rounds. Timeline Management: Ensure timely delivery of all outputs and promptly communicate any anticipated delays or challenges. Final Reporting: Submit a final deliverables checklist, including approved designs and editable source files, for review and acceptance by the startup and Palestine Technopark. Interested service providers must submit separate technical and financial proposals for each lot they wish to bid for, covering the following: A. Technical Proposal The technical proposal should include: Company/Team Profile: Brief overview of the service provider, relevant experience, and areas of expertise. Relevant Experience & Portfolio: Examples of previous social media design projects, preferably for startups, SMEs, or similar initiatives. Proposed Methodology: Description of the approach to design development, coordination, review, and quality assurance. Work Plan & Timeline: Proposed schedule outlining key activities, milestones, and deliverables. Team Composition: Qualifications and roles of the personnel assigned to the assignment. B. Financial Proposal The financial proposal should include: Detailed Cost Breakdown: Provide an itemized quotation for service and deli Tender Link : https://www.jobs.ps/en/tenders/digital-design-social-media-communication-materials-16ae1b93e66ba7-16649.html
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