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Tenders are invited for Trainers to deliver the Technical Track Training - Haretna Project. About TEC and the Project Tripoli Entrepreneurs Club (TEC) is a Social Enterprise that inspires and empowers Talents & Businesses to build value-driven innovation through a sustainable startup ecosystem. TEC has been registered in Lebanon since 2015. HARETNA () is a consortium project that aims to build local capacity to identify and organize around collective priorities, mobilize resources, implement projects and influence the local authorities and key stakeholders. It aims to foster peaceful, community-led change, empowering diverse community members to work together to address their common challenges, and reduce gender inequalities through strengthened social cohesion. This iterative process will demonstrate the value of collective action while strengthening the capacity of the selected communities to lead their own sustainable recovery and development. The Haretna Consortium will guide urban communities in North (Mina, Trab Mseihiyen & Muslimen), Beirut and Mount Lebanon (Hay Tamlis), and South (Lower Taamir) through a participatory process of identifying and understanding community issues, developing solutions, and prioritizing what to work on through community-wide projects. It originates by bringing diverse community members, across different age, gender and identity groups, into a common process. Communities will discuss and assess their needs and create first smaller Springboard projects, and later larger Sustainable Recovery Plans (SRPs) with concrete projects addressing their concerns. These SRPs will build on the process and structures developed from Springboard projects in the first few months of the overall project. The consortium is composed of four members: the Norwegian Refugee Council (NRC) (Consortium Lead), Coordinamento delle Organizzazioni per il Servizio Volontario (COSV), the Lebanese Women Democratic Gathering (RDFL) and Tripoli Entrepreneur Club (TEC). This project is funded by AFD and DANIDA. TEC is implementing a comprehensive community empowerment program in the three target neighborhoods, aimed at addressing unemployment and economic exclusion through vocational training (upskilling), business support, and matching opportunities. As part of this initiative, TEC will deliver a Technical Training Track targeting 200 beneficiaries per area, equipping them with market-relevant skills that enhance their employability and access to income-generating opportunities. This track focuses on practical, hands-on learning in key sectors identified through community consultations and labor market assessments, including customer service and sales, digital marketing and content creation, creative industries and handicrafts, and food handling and safety. The training will be designed to directly respond to the skill gaps and aspirations of unemployed youth in each neighborhood, ensuring participants gain applicable, job-ready competencies. TEC seeks qualified technical trainers with proven expertise in these fields to design and deliver interactive, skill-based sessions that combine theory with real-world application and prepare participants for entry-level employment, apprenticeships, or self-employment opportunities. Objectives The technical track aims to: Deliver hands-on, competency-based technical training in Arabic Develop course content aligned with local market needs and TECs standards Ensure participants acquire job-ready technical skills and understand how to apply them in real work settings Conduct pre- and post-training assessments to measure learning outcomes. Provide practical exercises, simulations, and assignments to ensure applied learning. Scope of Work / Training Content Trainers will be recruited to deliver sessions in one or more of the following topics: Customer Service and Sales Understanding customer behavior and expectations Communication, empathy, and problem-solving in customer service Sales techniques and relationship management Handling complaints and difficult situations Practical simulations for retail and service sectors Digital Marketing and Content Creation Introduction to online marketing and social media platforms Basics of branding and storytelling Creating engaging visual and written content Managing social media campaigns and analytics Using simple tools (Canva, Meta Business Suite, etc.) Monetizing digital skills through freelancing or small business opportunities Creative Industries and Handicrafts Product design and creativity fundamentals Handicrafts and artisan skills (e.g., sewing, accessories, decoration, upcycling) Quality control and finishing techniques Pricing, packaging, and presenting handmade products Linking creative production to local markets and exhibitions Food Handling and Safety Principles of hygiene, sanitation, and food safety Safe storage, preparation, and serving practices Personal hygiene and kitchen organization Lebanese and Mediterranean food standards Basic introduction to food business setup and compliance Practical sessions on food handling procedures Responsibilities of Trainers: Design and deliver a structured training curriculum for the selected topic(s). Adapt content to the needs of youth with diverse educational backgrounds. Conduct pre- and post-tests to measure learning outcomes. Provide practical assignments, worksheets, and exercises to ensure applied learning. Prepare a short progress note during delivery and a final report summarizing participant progress and recommendations. Training Methodology Delivered in Arabic, using accessible, practical, and culturally relevant examples Participatory learning methods: demonstrations, case studies, simulations, and small group work Each training includes pre- and post-tests to measure learning outcomes Emphasis on practical exercises and tangible outputs (e.g., marketing plan, product prototype, food prep checklist) Encouragement of peer learning and collaboration among participants Deliverables Each trainer will be responsible for: A topic-specific training curriculum and session plan. Pre- and post-tests for participants. Provision of templates, worksheets, and exercises. Final training report, including: An overview of sessions delivered Attendance list Participant progress and outputs Recommendations for further support Duration and Timeline Contract Period: Between February 2026 September 2026 Training delivery: 57 sessions per topic, per neighborhood (~25 hours per area). Trainers may apply for one or multiple topics depending on their expertise. Required Qualifications Advanced degree or proven expertise in the relevant training topic. Minimum of 5 years of training experience in technical skills, or career development. Demonstrated ability to deliver participatory and practical training to youth. Strong communication skills in Arabic; English proficiency is an asset. Prior experience working with vulnerable groups is highly desirable. Reporting and Coordination The trainers will report to the TEC Program Manager and coordinate closely with the Business Support Team. Regular check-ins will ensure alignment with program objectives and participant needs. Budget Applicants must submit a detailed financial proposal, including: Daily professional fee (in USD). Estimated number of working days for preparation, delivery, and reporting. Total consultancy fees (daily rate × number of days). Note: Venue, logistics, and participant materials will be covered by TEC. Additional Requirements Once selected, the trainer will be required to complete Prevention of Sexual Exploitation and Abuse (PSEA) and gender Mainstreaming training before implementation. Tender Link : https://www.daleel-madani.org/calls-for-proposal
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