| Work Detail |
HITEK Services will provide a mobile-enabled, computer-aided, facility management software to support facility managers at Yas Marina Circuit.
In a statement, HITEK said that the solution is a mobile-enabled, computer-aided facility management (CAFM) software that supports facility managers by affording improved control over the assets, locations, and resources, in their facility. It provides real-time information and helps to streamline operations such as maintenance, cleaning, and security.
“The technology team at HITEK used Cloud and Mobility technology to develop the advanced and intuitive CAFM tool, enabling Yas Marina-based facility managers to operate more effectively by automating many of their physical duties,” said Javeria Aijaz, Managing Director, HITEK Services.
She explained that the SAAS-based solution will connect people, assets and spaces from multiple remote sites, using flexible, scalable and analytical platforms, for cleaning, security, maintenance and sustainability, so they could be centrally managed and monitored by utilising the Internet of Things (IoT), Building Management Systems (BMS), Cloud, Machine Learning (ML) and Artificial Intelligence (AI) based technologies.
“CAFMTEK reduces manpower costs by up to 17%, utility costs by 30% and enhances asset life cycle by digitalising FM service delivery,” added Osama Hussein, Director of Soft Services and Security at Farnek.
A particular feature of the CAFMTEK solution is its WhatsApp chatbot which will allow technicians across the Yas Marina complex to raise service requests more efficiently. These service requests are also stored in the customer mobility app. The chatbot enables facility managers to effectively monitor the status of work orders and issue notifications when the job is complete.
In addition to recording WhatsApp status requests, the customer mobility app will allow users to simultaneously open new tasks, track the status of their orders, and have access to relevant real-time information to improve productivity.
Additionally, the app features an online digital dashboard that provides a quick overview showing how well a specific project is performing. |
