Nss Is Seeking To Procure Licences For An It Service Management (Itsm) Solution That Supports 18 Key Itsm Practices. These Practices Are Either Currently In Use Or Are Planned As Part Of Nss’S Evolving Itsm Capabilities Including Incident Management, Service Desk, Service Request Management, Problem Management, Change Management, Service Level Management, Knowledge Management, Service Catalogue Management, Service Configuration Management, Infrastructure & Platform Management, Capacity And Performance Management, It Asset Management, Release Management, Availability Management, Measuring And Reporting, Service Continuity Management, Monitoring And Event Management And Supplier Management.
Contact Information
Address
The Common Services Agency (More Commonly Known As Nhs National Services Scotland) (Nss),1 South Gyle Crescent,Edinburgh,Eh12 9Eb,Uk
Email
paul.mckinney@nhs.scot
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