Tenders Are Invited For Systems Support Services - Providing Support For The Information System For The Mana ...

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Systems Support Services - Providing Support For The Information System For The Management And Monitoring Of The Swiss-Bulgarian Cooperation Program (Ssp). The Main Purpose Of This Public Procurement Is To Provide System Support In Relation To Data On The Implementation And Management Of The Swiss-Bulgarian Cooperation Program. The Contractor Should Provide Adequate And Targeted Software Support And Timely Updating Of All System Working Environments For A Period Of 15 Months After The Conclusion Of The Contract. The Service Is Provided On A Subscription Basis. The Contracting Authority Will Pay A Subscription Fee To The Contractor For A Period Of Three Months, And The Latter Undertakes To Carry Out The Entire Range Of Activities Specified In Section Ii Of The Technical Specification For The Duration Of The Contract. The Service Includes Maintenance And Updating Of The Application, Providing Changes To The Application Software That Cannot Be Carried Out By The Means Of System And Application Administration Of The System. The Contractor Should Provide Adequate And Targeted Software Support, Timely Response And Elimination Of Problems And Restoration Of The System To Its Working Condition - In 24/7/365 Mode

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