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It Services: Consulting, Software Development, Internet And Support - Successive Provision Of It Services For The Needs Of The Faculty Of Mechanical Engineering Of The Warsaw University Of Technology In 2024-2026. The Subject Of The Order Is The Provision Of Information Services In The Buildings Of The Faculty Of Mechanical Engineering: At Ul. Ludwika Narbutta 85 (Gamach Nowy Technologiczny), At Ul. Ludwika Narbutta 86 (Old Technologiczny Building), At Ul. Konwiktorska 2 (Building Of The Printing Technologies Department), Rely On: 1) Maintaining The Proper Operation Of The Cable Network Based On Hp Switches, 2) Maintaining The Proper Operation Of Service Systems (Mail, Www, Radius, License Servers, Computing Systems, Database Systems), 3) Maintaining The Proper Operation Of The Storage System, Including: Ibm N3300 And Synology, 4) Physical Servers With Virtual Machines; Equipped With The Unix And Ms Windows Server Operating Systems, 5) Maintaining The Proper Operation Of Computer Stations In Laboratories In The Mentioned Buildings, 6) Maintaining The Proper Operation Of Computer Stations In Wmt Administrative Departments Equipped With Systems Such As: Sap, Usos, Planista, 7) Maintaining Proper Operation Systems In The Deans Office And The Wmt Deans Office (Usos System, Sap System, Electronic Signature), 8) Diagnosing And Removing Ongoing Problems And Faults In The It Systems Of The Faculty Of Mechanical Engineering, 9) Introducing Necessary Changes In System Configurations, Taking Actions To Prevent Incidents (Including System Updates, Traffic Blocking, Etc.), 10) Monitoring Security, Operation Of Systems And Services 24X7x365, Including Notification Of Incidents And Irregularities, 11) Responding To Reports Within 2 Hours (Remotely And (Or On-Site In The Server Room/Buildings Of The Faculty, Depending On Needs), 2. In Addition, The Contractors Duties Will Include Ongoing It Support And Supervision Of The Devices Owned By The Ordering Party (Computers/Servers/Printers/Ups/Scanners) And Operating Systems Such As ( Unix / Ms Windows / Mac Os) By Providing It Services Consisting In Particular In: 1) Providing It Supervision And Removing Faults And Failures For The It Network And Server Systems, 2) Ongoing Removal Of Known Vulnerabilities By Uploading Appropriate Software And Operating System Updates, Installation Software According To Needs, 3) Cooperation With The Information Technology Center Of The Warsaw University Of Technology In The Field Of Service Integration (E.G. Central Authentication, Registration Of Services, Etc.) 4) Supervision And Administration Of The Computer Network, Servers, Internet Services, Databases, 5) Computer Network Security Control, 6) Supervision Of The Proper Operation And Administration Of Domain Servers And The Functioning Of User Authentication Mechanisms, 7) Record-Keeping Hardware And Software, 8) Support For Users In The Use Of System And Application Software As Well As Computer And Peripheral Equipment, 9) Troubleshooting Of The Software And Hardware Owned By The Ordering Party, Unless
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