Tenders Are Invited For Telecommunications-Infrastructure Maintenance Services - Service Level Agreement (Sl ...

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Telecommunications-Infrastructure Maintenance Services - Service Level Agreement (Sla) - Provision Of Services According To The Planned Profile; Repair Of Accidents And Damage; Service And Repair Services Of Damaged Modules And Blocks; Software Updates, Up-To-Date. And Upgrading; Provision Of Technical Assistance And Technical Consultancy To The Operating Staff Of The State Railways Of Railways In The Implementation Of The Use And Operational Support Of A Digital Mobile Radio Communication Network For Railway Communication Gsm-R. Main Services: Continuous Provision Of Readiness For Emergency Emergency Repair And Emergency Restoration Of The Network - In Case Of Complete Or Partial Shutdown Of The Network/System 24/7/365; Provision Of Highly Qualified Services For The Removal Of Accidents And Damages , Received Alarm Messages From The System And Others; (Carrying Out All Necessary Procedures For The Repair Of Alarm Messages, Faults And Accidents, Repair Of The System Core And The Computer Of The Subsystem Of The Base Stations, Including Operation .-Dispatch Terminals, In Accordance With The Equipment Manufacturers Specifications; Services For Providing Technical Assistance And Technical Consulting To Operational Personnel On Site Or From A Remote Service Center; Services For Regular Software Updates; Performed By A Specialist In The Implementation Of All Necessary Current Software Updates, Which Are Located On Specific Servers In The Nss System And Subsystem And Assistance Of Employees Of The Dp Nkrhi For Remote Download And Installation Of Records , Printouts, Etc.; Full And Comprehensive Service And Repair Services Of Surface Modules And Blocks; Performed Regularly And Upon Additional Request From The Unit For Statistical Analysis Of The Functioning And Production Of The Gsm-R Network And Of All .Systems And Subsystems In It; Providing Assistance To Employees Of The Assignee To Carry Out A Regular Backup Of The Systems Database, According To The Manufacturers Prescription And According To An Agreed Schedule Between The Two Parties; Accepting Damage From Authorized Personnel. Employees Of The Commission And Fix Them On Site Or Remotely; Escalation To The Higher Levels Of Maintenance Or Third Parties If Necessary; Performing A Quarterly Planned Inspection Of The Facilities And Equipment, Together With The Employees Of The Commission .Prescription Of Production And The Higher Levels Of Maintenance; Prescription And Schedules Are Agreed In Advance With The Assignor Who Approves Them; Once A Year Performing A Complete Comprehensive And Complete Prevention Of The Hardware On Site Of All Equipment, Components And Subsystems Of The Gsm-R Mobile Network According To Approved And Agreed Plans-Schedules – Highly Specialized Service, Provided By Performed On-Site At Each Of The Locations With Equipment; Performing Once A Year Complete Measurements Of The Radio Coverage Of The Gsm-R Signal And Correcting The Parameters That Determine The Conditions For The Propagation Of Signals And Affect The Coverage And Capacity Of The Network, Such As Azimuth, Inclination Of The Antennas, Measurement And Verification Of The Standing Wave Coefficient, Etc.; Assistance In The Transmission And Dispatch Of Damaged Modules And Blocks To The Workshops And Receiving Repaired Ones; (Sending And Returning Damaged Equipment, Modules And Boards, Dispatch Terminals, Mobile Devices Gph, Oph, Ops; Locomotive Terminals Of Dp Nkži; Supply Of Dust Protection Consumables For Nss And Bss Equipment And Their Replacement On Site At The Locations; Assistance To The Employers Employees In Preparing The Necessary Instructions And Manuals For Using The Gsm-R Mobile Network; Provides Maintenance, Repair And Periodic Profile. Of The Air Conditioning System Model Emerson For The Needs Of The Equipment In Msc/Nss, Installed On The 4Th Floor In Plovdiv, Ul. Makedonia 2. Continuous Provision Of Readiness Fo

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