Educational Program Increasing The Client-Oriented Approach Of Employees In Public Administration. Provision Of An Educational Program In The Field Of Client-Oriented Approach Of Employees In Public Administration Aimed At Front-Office Officials (Employees Of Public Administration Bodies Who Come Into Contact With Clients - Citizens During The Performance Of Their Work Or Official Duties). The Educational Program Will Focus On The Development Of Practical Skills Through Practice In Model Situations. The Content Of The Educational Program Will Be Training In A Pro-Client Approach To Clients (Citizens), Communication And Ethics, Stress Management, Building A Corporate Culture, Etc. The Goal Of The Educational Program Is To Improve The Client Service Of The Authorities And Thus Increase The Positive Perception Of The Public Administration, As Well As Building A Unified Corporate Public Culture Administration And Its Values.
Contact Information
Contact Person
Hana Šulcová
Address
Nad Štolou 936
Contact No.
+420 974816111
Email
hana.sulcova@mvcr.cz
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