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Psychological Support: Lot 1 - Listening And Psychological Support By Telephone (Remote) And Lot 2 - Local Psychological Support In Case Of Aggression (In Face-To-Face). Quality Of Life At Work Is An Integral Part Of La Postes Strategic Plan And La Postes Social Agreement With Postal Workers. La Poste Deploys A Psychosocial Risk Prevention Policy That Favors Primary Prevention. Managers, Hrds And Local Hr, La Postes Occupational Health Services And Social Workers, Disability Referents Are Mobilized To Listen To And Support People In Difficulty. Support For Postal Workers Involves, In Certain Situations, The Use Of External Psychologists, In Addition To Internal Actors And Systems. The Consultation Plans To Address The Expected Services In 2 Separate Lots: O Lot 1: Listening And Psychological Support By Telephone 24 Hours A Day, 7 Days A Week (Remotely) Since 2014, Postal Workers Have Been Able To Call On A National Listening And Psychological Support Service By Telephone Provided By An External Service Provider. For La Poste Maison Mère And Each Subsidiary That Wishes To Join, The System Works With Two Call Numbers: • A Telephone Number For All Postal Workers Or Employees • A Call Number For Managers And Hr Actors This Device Aims To: • Mobilize Specialists Complementary To The Actors And Internal Systems, To Improve The Response Given To Agents Confronted With Difficulties And Experiencing Discomfort. • Provide With This System An Appropriate Response To Managers, Human Resources Managers, Occupational Health Services And Social Workers Faced With Difficulties For Themselves Or For An Agent. Nb: Remote Listening And Psychological Support For The Hearing Impaired Is One Of The Mandatory Criteria For Lot 1. However, You Have The Possibility, For Example, Of Submitting An Application As A Group To Associate A Specialized Partner Allowing You To Cover This Service. . O Lot 2: Accompaniment And Local Psychological Support For Victims Of Aggression Throughout The National Territory Metropolis, Corsica, Dromcom The Regional Human Resources Directors Have Set Up Specific Support For Victims Of Aggression, In Conjunction With The Medical-Social Teams. This Support Takes The Form, Depending On The Case, Of Individual Interviews Offered To The Victim Or Collective Debriefing Workshops. La Poste Wishes To Organize Psychological Support For Victims Of Aggression At National Level In Order To Guarantee The Same Quality Of Service For All The Postal Workers Concerned. This Device Aims To Provide: • Individual Support Through One Or More Face-To-Face Interviews (Without Therapeutic Support) To Allow The Postal Worker To Express His Difficulties, And The Psychologist To Assess The Need For Psychological Follow-Up And Its Methods. • Collective Support Through A Team Debriefing To Assess The Effects That These Attacks May Have On The Work Collective And Then Facilitate The Continuation Of Support For The Work Collective By The Medical And Social Actors Of La Poste. At The End Of December 2022, The Total Workforce Of The La Poste Group Was 255,772 People, Including: 166,772 People At La Poste Sa Parent Company 89,000 People In La Poste Group Subsidiaries The Number Of People Who Are Hard Of Hearing And Use Sign Language Is Estimated At 100 For La Poste Sa Maison Mère. No Requests For Psychological Listening Were Reported For The Hearing Impaired In 2022. Services Must Begin No Later Than January 1, 2024. For Lot 1, The Estimated Value Of The Need (In Euros) Is 1,800,000 Euros Excluding Tax Maximum Amount: 2,500,000 Euros Excluding Tax For Lot 2, The Estimated Value Of The Need (In Euros) Is 1,800,000 Euros Excluding Tax Maximum Amount: 2,500,000 Euros Excluding Tax Any Financial Offer After Negotiation Whose Price Would Exceed The Maximum Amounts Indicated In This Mea Will Be Rejected, Apart From Any Other Criterion.
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