Expression of Interest are invited for Hiring a Firm for IT Support Services for Aspire to Innovate A2I ProgrammeConsulting Firm National Time Based Title Of Service HIRING A FIRM FOR IT SUPPORT SERVICES FOR ASPIRE TO INNOVATE A2I PROGRAMMEBrief Description of Assignment The main objective of this assignment is to avail IT Support services For detail Terms of Reference TOR Experience Resources and Delivery Capacity Required This is a national project with utmost importance towards the digital Bangladesh goal so the bidder must prove that they have solid technical background and operational strength to undertake and take this work forward without any hindrances Bidder must also have adequate technical ability resources human resources and processes As such following are defined as minimum eligibility criteria 1 The firm must have valid and up to date Trade license 2019 20 Register of joint stock companies RJSC registration if applicable TIN certificate VAT Identification Number Updated Income Tax Payment Certificate 2018 19 2 Minimum 6 years of experience in IT Support business as a registered company entity in Bangladesh 3 Minimum 3 relevant experience certificates Following experience has to be included i Server administrationii LAN WAN maintenance and configurationiii Troubleshooting of software hardware and serveriv Back up and security supportv IT related training and capacity support4 Working Capital BDT 15 lac and Annual average turnover BDT 30 lac in last 3 years Please provide audit report of the last 3 Three years Other Details if applicable 5 Must have full time IT personnel in company payroll related to Project Manager IT Support cum Hardware Support Engineer 6 Documents demonstrating the management and operational capacity of the firm Brochures Company Profile and other documents describing company expertise strength and experience core functions products and services similar assignments or project experience trainings availability of relevant professional staff and experience among applicant s staff resources to carry out this assignment 7 Please provide present Client list with details with Experience certificate Aspire to Innovate Programme now invites eligible Applicants firms to indicate the interest in providing the services Interested Consultants firms are invited to provide information indicating that they are qualified to perform the services A shortlist of consultants will be prepared upon evaluation of EoIs of the eligible applicants and Request for Proposal document will be issued in their favor Initially the contract is expected to continue for 1 One year with possibility of extension to further period of further 2 Two years subject to satisfactory performance Interested Applicants may obtain further information on the requirements including the criteria of short listing by applyingAssociation with foreign firms is Not EncouragedEOI Closing Date and Time 31 08 2020 11 45
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