Tenders Are Invited For System And Support Services – Technical Services In The Area Of ​​Event Technology in Germany

Work Detail

System And Support Services – Technical Services In The Area Of ​​Event Technology. The Federal Ministry For Economic Affairs And Energy (Bmwe) Requires Event Technology Support And Support Services For Hybrid And High-Profile Conferences And Events At The Bmwe Properties In Berlin. An Evb-It Service Contract Should Be Concluded With A Contractor (An) For These Services. This Includes A Basic Term Of 36 Months With The Option Of A One-Off Extension By The Client (Client) By 12 Months. The Service Is Divided Into Two Work Packages (Ap): Standard Support (Ap1) And Extra Support (Ap2). Standard Support Includes General Support Services And Support Services For Video Conferencing And Event Technology. As Part Of The Support Services, Malfunctions Must Be Remedied Immediately Through Appropriate Measures; In The Event Of Hardware Malfunctions, The Defective Components Must Be Replaced On Site With Replacement Devices Or Components Available In The Bmwe. The Technical Support For The Implementation Of Video Conferences And Events Essentially Includes: - Setting Up And Dismantling Presentation Technology (Monitors And Laptops), - Preparing Events And Instructing Bmwe Users In How To Use The Technology, - Preparing And Conducting Press Conferences, - Operating Audio And Video Mixing Consoles, - Setting Up And Dismantling Interpreting Technology And Conducting Events With Interpreters, - Establishing Connections For Video Conferences And Supporting Bmwe Employees In Solving Technical Problems With The Video Conference Systems, - Regular Minor Maintenance Of The Technical Systems (E.G. Testing And Restoring Functionality, Updates, Replacing Cables, Etc.), - Carrying Out Simple Installations Of New Conference Technology And Deinstallation Of Old Technology In The Bmwe Properties. In Addition To The Regular Work Mentioned, The Client May Require Support From Additional Staff On A Case-By-Case Basis - Such As During System Changes Or Larger Events (= Ap2 Extra Support). This Service Is A “Required Service” That Is Only Ordered Individually By The Client With Sufficient Lead Time If The Customer Actually Needs It.

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