Tenders Are Invited For Software Package And Information Systems – Digitalisation Train + Air in France

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Software Package And Information Systems – Digitalisation Train + Air. The Very Strong Competition Between Modes Of Transport (Air, Private Cars, Carpooling, Buses, Etc.), The Opening To Competition Of International Rail Transport Since 2010 And The Ecological Awareness To Come Make Responsiveness, Agility And Innovation Imperative. In This Context, Voyages Sncf Has For 30 Years Been Offering A Rail Service To Airlines That Wish To Transport Customers In The Air Sector From A Selection Of French And European Tgv Stations To The Main French Airports. Faced With The Development Of This Sector Of Activity, Voyages Sncf Wishes To Develop This Product With The Help Of An Is Service Provider Taking Care Of All Stages Of Reservation Management, Ordering And Ticket Issuance As Part Of The Sale Of This Product By Airlines. This Partner Must Be Able To Manage The Increase And Diversity Of Available Data Linked To The Marketing Of Several Sncf Offers (Tgv Inoui, Ouigo) And A Set Of Partner Airlines. To Date, The Reservation Of Seats On Tgvs By Partner Airlines Is Based On An Automated Process In 2022 Allowing Airline Customers To Reserve An End-To-End Train + Plane Ticket Using A Technical Brick Linking The Different Inventories. This Booking Process Is Currently Based On A Fixed Price, Regardless Of The Date Or Time Of Travel. The Current Process Allows Customers To Independently Manage The Issuance Of Their Train Ticket Via An Online Platform. The Sncf Counters Are Therefore No Longer In Charge Of This Broadcast, Except In Disrupted Cases. Sncf Voyageurs Wishes To Improve The Train+Air Product For The Following Reasons: • Continue The Development Of The Current, Global And Segmented Offer, With A Digital Product Present On The Entire Lgv Network (Intersectors And Radials) Offering Different Levels Of Service (Complementary Offer Between Tgv Inoui And Ouigo); • Have A Competitive Product To Attract New Companies. • Have A Tool That Can Easily Evolve With The Possibilities Offered By The Growth Of The Air Market. Sncf Voyageurs Would Like To Have A Solution That Allows Different Airlines To Connect To The Sncf Reservation System. This Solution Must Therefore: • Integrate With Airline Systems And Manage The Operational Differences Between Air And Rail; • Interface With The Sncf Reservation System By Accessing The Sncf Offers Access Portal, Entry Point For Booking All Sncf Offers (Tgv Inoui, Ouigo In Particular). The Solution Sought Has Several Objectives: • Ensure The Management Of Booking And The Shift In The Opening Of Reservation Periods Between Rail And Air Carriers; • Publish Sncf Timetables And Services To Airlines And

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