Business Services: Law, Marketing, Consulting, Recruitment, Printing And Security – Collection Services For The City Of Lohja. The Object Of The Procurement Is Debt Collection Services For The City Of Lohja (Hereinafter The Procurement Unit Or The Customer). The Procured Services (Hereinafter The Services) Include: - Payment Requests For The Subscribers Overdue Receivables - Voluntary Collection Of Public And Private Receivables - Acting As A Technical Intermediary For Enforceable Receivables - Legal Collection Of Undisputed Receivables Under Private Law - Management Of Subsequent Collection And Potentially Related Disputes And Criminal Cases - Issuance Of Credit Loss Recommendations - Balance Reports - Bankruptcy Supervision Of Receivables Over 1000 Euros - Automatic Removal Of Non-Payment Mark - Reporting - Accounts - Collection Legal Services - Electronic Transaction Service For The Subscriber And Debtors - Customer Service And Support Service By Phone, E-Mail And Online Service - From The Point Of View Of The Operations Of The Customer Manager And Customer Service Person Responsible For The Customer Service Of The Service Provider Named For The Subscriber - Necessary Information Systems And Software Interfaces And Integrations With Different Information Systems. The Object Of The Procurement Covers Only The Services Needed By The City Of Lohja, The Customer Is Not Other Companies And Entities Belonging To The City Group. The Services Concern Public Law And Private Law Claims. The Customer Groups Are Both Private Individuals (Including Consumers) And Corporations. The Procurement Applies To Receivables That Fall Due After The Service Is Put Into Use. Previous Receivables Are Not Transferred From The Previous Service Provider To The New One. In Addition To Debtors Located In Finland, Voluntary Collection Applies To Debtors Located Abroad. In Other Respects, Foreign Collection Is Agreed On A Case-By-Case Basis. The Subscriber Does Not Commit To Certain Procurement Quantities During The Contract Period, But To Purchase Services According To The Subscribers Needs. The Subscriber Decides Which Claims It Gives The Service Provider To Collect. The Customer Also Has The Right To Decide On The Collection Of Individual Receivables As His Own Work. The Agreement Is Valid For A Fixed Period Of Two (2) Years, After Which The Agreement Is Valid Indefinitely. While The Agreement Is Valid For An Indefinite Period, The Agreement Can Be Terminated By The Subscriber With A Notice Period Of Six (6) Months And On Behalf Of The Service Provider With A Notice Period Of Nine (9) Months. Termination Must Be Made In Writing To The Contracting Partys Contact Person. The Termination Period Is Calculated From The Day On Which The Notice Of Termination Is Given To The Other Contracting Party. For The Sake Of Clarity, It Is Stated That The Agreement Can Also Be Terminated During The Fixed-Term Contract Period. In This Case, However, The Agreement Will End At The Earliest At The End Of The Fixed-Term Contract Period. The Planned Start Of Service Production Is At The End Of 2026. The Exact Start Date Will Be Confirmed Between The Procurement Unit And The Selected Service Provider Before Signing The Contract. Based On The Procurement, One (1) Service Provider Will Be Selected To Produce The Services. The Object Of The Acquisition Has Been Described
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