Request for Proposal For Ai-Enabled It Ticketing & Service Management System in Oman

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Tenders are invited for Request for Proposal (Rfp) for AI-Enabled IT Ticketing & Service Management System Evaluation Type: Item Wise Tender Type: Open (Local) Procurement Category: Information Technology Services Procurement Sub Category Names: Design, Installation and Maintenance of Software and Information Systems| Establishment and processing of information centers Vendor Grades: Excellent, First, Second, Third, Fourth PreBid Clarification: Online Governorate: Muscat Wilayat: Muscat Tender Document Fee (RO): Payment Mode : Online25.000 Tender Bond Value: 1.000 Amount in Omani Rials , E-Bond Applicable Is Alternate Bid Allowed: Yes Tender Document Sales Start Date: 28-06-2026 14:00 Tender Document Sales End Date: 26-07-2026 14:00 PreBid Clarification Start: 28-06-2026 14:00 PreBid Clarification End: 23-07-2026 14:00 Bid Submission Closing: 27-07-2026 10:00 Priced Bid Opening: 27-07-2026 11:00 To register you company on Oman Tender Board go to this url: https://etendering.tenderboard.gov.om/product/registerUser?CTRL_STRDIRECTION=LTR Tender Link : https://etendering.tenderboard.gov.om/product/nitParameterView?mode=public&tenderNo=93123&PublicUrl=1&CTRL_STRDIRECTION=LTR&encparam=mode,tenderNo,PublicUrl,CTRL_STRDIRECTION,randomno&hashval=5b91d2f4b85d9212381ee66f725d3a186ad10a3eed221a06199450760cbc1dc9

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