Tenders Are Invited For Software Supply Services – Operation Of The Zör Administrative It Specialist System in Hungary

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Software Supply Services – Operation Of The Zör Administrative It Specialist System. As A Result Of The Public Procurement Procedure, The Tenderer Wishes To Use An It Specialist System For Administration And Action Support Within The Framework Of The Contractors Contract, Which On The Part Of The Winning Tenderer Also Covers The Performance Of Operational And Maintenance Tasks. Task Of At: A) Provision Of An It Specialist System For Management And Action Support (1 Piece): Expectation: - During The Implementation Of The Tasks Defined By The Law Of The Bidder, To Support The Activities Of Public Land Inspectors Acting On Public Land By Serving Mobile Devices (Pda, Mobile Printer) For All Procedures Referred To The Competence Of The Bidder By Law (Initiation Of Infringement Procedures, Public Administration, Infringement Procedures, Reports, Warnings, And Also During Wheel Clamping); - Ensuring Data Traffic Related To The Measures Between The Pda Device, The Portable Printer, And The Management Point, On-Call Service And Administration System Of The Bidder; - Fully Ensuring The Registration And Processing Process Of The Generated Data In The Administration System In Accordance With The Technical Description, Providing On-Line Individual And Mass, Batch Data Traffic Connections. The Delivered System Must Handle Data Exchange Via A Closed Server-Server Connection On The Interface Offered By The Ministry Of Energy (And Its Possible Successors) In Accordance With The Relevant Legislation. - Supporting Management And On-Call Work By Providing Data Related To The Provision Of The Service, The Number, Status, And Results Of Measures, Fines For Violations And Administrative Fines, Reports, Violation Procedures, Warnings, And Wheel Shackles B) Training, Education Expectation: Provide Training On The Use Of The Professional System To The Winning Bidder Once A Month For A Maximum Of 4 Hours Must Provide Training/Continuing Training Opportunities By Providing A Suitably Qualified Specialist To Educate The Contracting Authoritys New Employees And To Explain The Changes Implemented In The Professional System. C) Operation Expectation: During The Entire Duration Of The Contract, The Winning Tenderer Must Ensure The Reliable Operation Of The Specialist System, The Discovery, Documentation And Elimination Of The Causes Of Malfunctions - Daily Maintenance Of The Specialist System - Provision Of Continuous, Planned And Extraordinary Error Correction And Service Activities - 24.00-Hour Help-Desk Function - 24-Hour On-Call Service. The Main Administration And Action Areas Affected By The Support Of The Professional System: • Fines And Case Management; • Wheel Clamps And Case Management; • Vehicle Delivery And Case Management; • Management And Control Of Land Occupation Permits; • Tracking On Foot. Quantities: • Specialist System 1 Pc.; • Number Of Workstations (Pcs) Connected To A Specialist System: 40 Pcs + 10% (The Tenderer Provides The Additional

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