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It Services: Consulting, Software Development, Internet And Support – Procurement Of Basic It Services. The City Of Vantaa Organizes A Tender In Accordance With The Procurement Act For The Procurement Of Basic Information Technology Services. The Procurement Is Carried Out As A Negotiation Procedure, In Which The Procurement Unit Requests Participation Applications From Interested Candidates In The First Stage, On The Basis Of Which The Candidates Are Selected For The Negotiation Phase. The Subject Of The Acquisition Are The Following Service Areas Of Basic Information Technology Services: A) User Support Services, The Services Of Which Are Necessary For Solving It Problems Of People Using The Information Technology Environment, Providing Advice On Use And Supporting Work B) Life Cycle Services Of Workstations, Which Includes A Comprehensive Set Of Services To Ensure The Efficient, Safe And Cost-Effective Use Of Workstations And Their Accessories Throughout Their Entire Life Cycle C) Life Cycle Services Of Mobile Devices, Which Includes A Comprehensive Set Of Services To Ensure The Efficient, Safe And Cost-Effective Use Of Mobile Devices And Their Accessories Throughout Their Entire Life Cycle D) Operation And Capacity Services, The Services Of Which Are Central To The Capacity Needed By The Server Infrastructure And The Supporting Telecommunications Infrastructure And Which Ensure The Efficient And Reliable Operation And Management Of Servers And Supporting Telecommunications Equipment E) Cloud Services, The Services Of Which Provide Centralized Management And Monitoring Of Public Cloud Services For Cloud-Based Resources And Services F) Information Security Services, Which Includes A Comprehensive Set Of Services Whose Goal Is To Protect The It Environment From All Kinds Of Threats And Risks. Services Include E.G. Preventive Measures, Active Monitoring, Intrusion Detection And Response, And Continuous Improvement Of The Information Security Level G) Identity Management, Including The Delivery Of The Iga Solution And Services For Its Maintenance And Development, As Well As Other Services That Focus On The Management Of The Identities, Access Control And Rights Of Personnel, Partners, Information Systems, And The Management Of The Information Systems And Public Cloud Services That Support Them. H) Expert Services Include Services Related To Specialized Professional Expert Work And Consulting, Which Support The Customers It Infrastructure, Information Systems, Information Security And Operational Planning, Optimization, Development, Expansion And Renewal. For More Information About The Acquisition, See Appendix 1 Draft Request For Tender, Sub-Appendix Target Environment And Target State And Requirements Form. Candidates Should Note That The Above Description Is A Preliminary Top Level Description. The Procurement Unit Has Defined The Requirements Of The Procurement Object, Which Are Not Negotiable (See The Appendix Key Minimum Requirements, Key Contract Terms). Detailed Minimum And Other Requirements And Conditions Will Be Presented In The Preliminary Request For Tenders Sent To The Selected Bidders. If The Procurement Process Proceeds To The Negotiation Stage, Lo
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