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Repair, Maintenance And Associated Services Related To Personal Computers, Office Equipment, Telecommunications And Audio-Visual Equipment - Technical And Informational Maintenance Of Computer Equipment In Opu-Ruse And Danube Bridge Checkpoint. Brief Description Of The Main Activities: А) Subscription Maintenance And Maintenance Of The Equipment: 1. Initial Diagnostics Of The Equipment To Establish Its Compliance With The Operating Conditions And Requirements. 2. Monthly Hardware And Software Prevention, Cleaning, Testing And Diagnostics Of The Devices According To The Manufacturers Instructions. 3. Complete Technical Maintenance And Cleaning Of The Equipment, Restoration Of The Devices Serviceability, Which Includes: - Diagnostics Of Computer Systems And Peripherals, Replacement, Addition And/Or Upgrade Of A Computer Component And Recovery Of Data From A Hard Disk; - Local Network Support, Switches And Others /Without Embedded Materials/; - Remote Assistance And Consultations Through Remote Access Whenever Necessary. 4. Software Services – Installation Of Programs, Applications And Other Software Of The Contracting Authority, Recovery Of Information, Installation Of Peripheral Devices, Management Of Access Rights. B) Repair Of Equipment /Without Inserted Spare Parts/: 1. Repair Of Computer Systems, Monitors, Laptops, Printers, Copiers, Multifunction Devices (Mfp), Scanners, Tablets, Etc. Devices. 2. On-Site Visit, In Order To Repair Any Damage That Has Occurred. 3. Delivery And Installation Of Spare Parts For The Equipment. 4. Provision Of Circulating Equipment, With No Worse Characteristics Than The Damaged One For The Duration Of The Repair, When Repairs Are Carried Out In A Workshop, When Necessary And/Or Upon Request By The Contracting Authority. C) Technical And Software Support Of Video Surveillance Of Traffic On The Danube Bridge, Through A Professional Network Camera And Server System With Software And A Database For Monitoring, Analysis And Reporting Of The Same At The Checkpoint Of The Danube Bridge-Ruse: Delivery Of Surveillance Cameras /Entrance And Exit Of The Republic Of Bulgaria/ At The Checkpoint Danube Bridge With The Possibility Of Classifying The Types Of Vehicles, Reg. Number And Speed, As Well As All Related Consumables And Materials; Maintenance Of Specialized Software /Web Interface/ For Monitoring And Analysis Of Traffic At The Danube Bridge Point; Maintenance Of Cameras - Entry And Exit Of The Republic Of Bulgaria; Processing And Transfer Of Data; D) Maintenance Of The Transit System Includes: Maintenance Of The Built Security System / Access Control/ In The Building Of Apiopu-Ruse, Located In The City Of Ruse, Street Otets Paisiy No. 5, Floor 2 And Floor 3; Monthly Maintenance Of The System, Testing, Repair Or Replacement Of Defective Components; Technological Renewal Of The Same, In Case Of Necessity! All Transport Costs Related To The Execution Of The Order Are Not Included In The Order, Which Is Paid By The Purchaser Separately From The Monthly Subscription Price, After His Agreement To Carry Out The Repair. The Contractor. The Inserted Spare Parts Must Be New,
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