Tenders Are Invited For Repair And Maintenance Services Of Security Equipment - Property Protection System M ... in Hungary

Work Detail

Repair And Maintenance Services Of Security Equipment - Property Protection System Maintenance And Error Correction. The Task Of The Successful Tenderer Is To Provide The Necessary Support For The Operation Of The Integrated Access Control And Electronic Asset Protection System Operating At The Headquarters Of The Bidder (1138 Budapest, Váci Út 182.) And Its Locations, The Maintenance Of The Hardware And Software Elements Of The System According To The Schedule, And The Repair Of The System Beyond Warranty Failures, As Well As The Implementation Of Software, Hardware Improvements, And Program Changes To Be Carried Out Based On The Unique Needs Of The Customer. The Service Covers The Following Hardware And Software Elements: • All Hardware (Hw) And Software (Sw) Elements Of The Access Control And Electronic Property Protection System, • Intrusion Detection And Access Control Centers Installed In The Security System Of Fvm Zrt. (Alarm Centers And Seawing Control Units), • Property Protection Devices And Sensors Integrated Into The System (Opening, Movement, Smoke And Other Sensors). The Device Numbers Operated By The Applicant And The List Of Locations Are Contained In The Technical Description Provided. Number Of Entry Points At Present: 722. 1./Software Maintenance - Continuous Performance, Invoicing Every 12 Months, I.E. Issuance Of 3 Invoices As Planned Under The Scope Of The Business Framework Agreement. Carrying Out The Software Support Tasks Of The Ibp Integrated Security System Program And Its Utilities. 2./Software Monitoring - Continuous Performance, Invoicing Every 12 Months, I.E. 3 Times As Planned During The Scope Of The Business Framework Agreement. Carrying Out The Software Monitoring Tasks Of The Ibp Integrated Security System Program And Its Utilities. 3./ Maintenance Of Hardware Devices - Every 12 Months (Once A Year), I.E. 3 Times As Planned During The Scope Of The Business Framework Agreement. Maintenance Of Personal Identification And Asset Protection System Devices According To A Schedule Agreed In Advance By The Parties And At A Time Agreed For Each Object. 4./ Troubleshooting, Ad Hoc Error Correction - The Bidder Expects 24-Hour Technical Assistance And The Possibility Of Written Error Reporting From The Successful Bidder, Which Ensures The Continuous Monitoring, Operation And Support Of The Operation Of The Hardware And Software Elements. A Total Of 30 Hours/Month Of Ad Hoc Error Correction Is Calculated - I.E. Carrying Out Unplanned, Necessary Repairs As They Arise (Taking Into Account The Data Of 2024, The Monthly Average Working Hours Is 30, The Departure Is 14 Times A Month). In The Framework Contract, The Parties Fix The Unit Price Of The System Elements And Devices Supplied By The Contractor (Price Table Tools, Software Tab), And - In The Event Of An Emergency Notification, The Winning Bidder Begins To Rectify The Error Within 3 Hours - May Charge An Emergency Work Fee. - During A Normal Notification, The Winning Bidder Will Begin To Eliminate The Error Within 2 Working Days - He Can Charge A Normal Work Fee. 5./ Serving Individual Development And Expansion Needs. In Relation To The Integrated Access Control And Asset Protection System, Unique Development Needs And Expansions May Arise In Aja

Contact Information