Tenders Are Invited For Market Dialogue Invitation Turku City Ict-Dps: Dynamics 365 Software, Application De ... in Finland

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You Can Still Have An Influence During The Market Survey Phase! We Want The City Of Turku To Make Quality Purchases And Cooperate With Companies. Thats Why We Do A Market Survey Before Publishing The Actual Procurement Notice. The Goal Is To Inform About The Upcoming Tender, Map The Market Of The Procurement Target And Get Comprehensive Information About Availability, Implementation Possibilities And Potential Suppliers. We Will Also Ask Suppliers Participating In The Market Dialogue For Comments On The Minimum Requirements And Quality Criteria To Be Included In The Procurement Documents, As Well As The Pricing Model. This Is An Invitation To A Market Dialogue Concerning The Tender Planned By The City Of Turku For The Dynamics 365 Software And Its Licenses, Which Include Maintenance And Support As Well As Its Expert And Consulting Services Related To The Development And Configuration Of Dynamics 365 Applications For The Period 1 August 2026 (Target) - 31 July 2028 + Option 2 Years. In Addition, An Option For Maintenance, Support And Small-Scale Development Of Future Applications Will Be Tendered. The City Of Turkus Goal Is The Digital Development Of Customer Management. Customers Of The Implementation Can Be, For Example, Personal Customers And Business Customers From Both The City Of Turku And Other Operators In The Network. The Goal Is A Common Operating Model Of Customer Management That Transcends Service Entities, Which Aims To Serve The Customer In Accordance With The Customers Interest, Taking Into Account The Overall Need. The System Is Intended To Build A City-Wide Customer Guidance Operating Model And Customer Management Technology Support. The Service Provider Must Offer The Software Using The Saas Model. The Saas Model Means That The Procurement Object Is Produced For The Customer As A Complete Service (Not From The City Of Turkus Own Azure Tenant). The Software Implementation Must Be Built With Native Components Of Microsoft 365 Dynamics. In Addition, The Project Includes The Migration Of The Content Of The Old Environment As An Option According To The Plan Made With The Customer. This Announcement Is Not A Procurement Announcement Or A Request For Tender, But An Invitation To A Market Dialogue Aimed At Surveying The Market And Developing Tender Documents For The Procurement. The Invitation Is Not Binding On Those Who Have Answered It. The Answers Have An Impact On The Implementation Of The Procurement And Can Reduce The Need To Ask Questions While The Tender Is In Progress. The Procurement Unit Does Not Undertake To Carry Out The Procurement Based On The Market Survey, And The Presented Descriptions / Specifications Do Not Bind The Customer. The Market Dialogues Will Be Held In Teams On 29 January 2026 From 12:00 To 14:00. The Goal Of The Market Dialogue Is To Review The Scheduling And Implementation Of The Future Tender. There Is An Opportunity To Ask Questions In The Market Dialogue. The Information And Perspectives Obtained From The Market Dialogue Are Intended To Be Used In The Preparation Of The Actual Request For Tenders. Not Participating In The Market Dialogue Event Does Not Prevent Participation In A Possible Tender, And Participation In The Market Dialogue Event In No Way Affects The Bidders Position In The Actual Tender. Program Of The Event: 14:00-15:00 Presentation Of The Competition 15:00-15:30 Questions, Answers And Discussionwarmly Welcome! Registration: Registration Through The Offer Service By 4:00 P.M. On January 23, 2026. Indicate The Participating People From Your Company And Their E-Mail Addresses. After The Market Dialogue, We Will Send A Request For Quotation Survey. Answers Are Treated As Confidential. The Procurement Unit Reserves The Opportunity After The Event To Contact The Participating Companies For Additional Information. Based On The Act On The Publicity Of Authorities Activities, The Answers Are Generally Public After The Contract Is Concluded. Therefore, The Answers Must Be Prepared In Such A Way That They Do Not Contain Business Or Professional Secrets. If The Attachments To The Answers Contain Confidential Information, The Attachments Must Be Clearly And Unequivocally Marked As To Which Part They Contain Business Secrets. If The Information Given In The Answers Is Not Marked As A Business Secret, The Procurement Entity Will Basically Treat It As A So-Called As Parties Involved. The Procurement Unit Considers On A Case-By-Case Basis Whether The Information Declared As Business Or Professional Secrets Can Be Kept Secret By Law. Hilmas Planning Tool You Can Find More Information About Us At Www.Turku.Fi/Hankinnat And We Publish Current Issues On Our Linkedin Page Turku Citys Procurement Services.

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