Contract Award For Provision Of Interactive Voice Response System (Ivrs) To The Ministry O...

Contract Award Notice

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Contract Award For Provision Of Interactive Voice Response System (Ivrs) To The Ministry Of Home Affairs (Mha) . Start-Up Cost For Provision Of An Ivrs (In English) To Receive And Manage All Calls Channeled From The Mha Main Line 6478 7010 , Proposal And Development Of Call Tree (Based On Annexes A And A1 Of Section Iii) , Provision Of Text-To-Speech To Record The Script For The Ivrs Call Tree , Monthly Subscription Fee For The Provision Of An Ivrs To Channel All Calls From The Mha Main Line 6478 7010 (Year 1 And Year 2) , Provision Of Monthly Report (By The 3Rd Of The Subsequent Month) On The Calls Managed By The Ivrs. (Year 1 And Year 2) , Provision Of One Voicemail Line (Year 1 And Year 2) , Provision Of Ivrs In Each Of The Additional Languages (I.E. Mandarin, Bahasa Melayu, Tamil) (Year 1 And Year 2) , Monthly Subscription Fee For The Provision Of An Ivrs (In English) To Channel All Calls From The General Enquiry Line 6478 7010 (Year 3 And Year 4) , Provision Of Monthly Report (By The 3Rd Of The Subsequent Month) On The Number Of Calls Managed By The Ivrs. (Year 3 And Year 4) , Provision Of One Voicemail Line (Year 3 And Year 4) , Provision Of Ivrs In Each Of The Additional Languages (I.E. Mandarin, Bahasa Melayu, Tamil) (Year 3 And 4)

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