Contract Award For Computer And Organizational Equipment Maintenance Servicescomputer And ...

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Contract Award For Computer And Organizational Equipment Maintenance Servicescomputer And Organizational Equipment Maintenance Services, Namely: 1.1. System Maintenance Of Servers, Which Includes: • Installation And Configuration Of The Operating System On The Server And Provision Of The Necessary Programs; • Periodic Software Updates As Necessary; • Timely Maintenance Of The Server With The Installation Of Security Policies And Firewall; • Constant Monitoring Of The Functioning Of The Servers, The Degree Of Their Workloads And Round-The-Clock Maintenance Of Servers In Case Of Failure Or Unplanned Situations; • Analysis Of Applications And Optimization Of Programs On The Server; • Registration Of Client Requests Through Various Communication Channels (Telephone, Email). 1.2. System Maintenance Of Personal Computers, Which Includes:• Provision Of A Hotline For Consultations On Pc Operation;• Conducting Negotiations With "Neighbors", Including Internet Providers, And Other Software Specialists;• Updating Programs In The Customers Office As Necessary (Except Operating Systems);• Installation Of Software Products Purchased By The Customer, Without Transfer Of Property Rights;• Configuration Of Anti-Virus Programs;• Resolution Of Issues Related To The Uncomfortable Operation Of Computers, Such As: Slow Operation, Periodic "Hangs";• Configuration Of Programs For Working With By E-Mail. Classification According To Dc 021:2015: 72610000-9 - Computer Support Services

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