Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Sus24009 Frame ...
Tender Notice
TenderID
79869600
Tender Brief
Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Sus24009 Framework Agreement For A Managed Service For The Educational School Network Of The Schools In The City Of Karlsruhe
It Services: Consulting, Software Development, Internet And Support – Sus24009 Framework Agreement For A Managed Service For The Educational School Network Of The Schools In The City Of Karlsruhe. The Performance Content Is The Same Across All School Types And Types And Is Not Differentiated. The Managed Service For The Educational School Network Must Include And Be Provided The Following Services: Managed Service For A Period Of At Least 12 Months With The Provision Of A Full Service Desk Including 1St, 2Nd And 3Rd Level Support And On-Site Service. O Service Desk From Monday To Friday Between 7:30 A.M. And 4:00 P.M. O The Provision Of A Single Point Of Contact For All Schools O A Service Manager O A Ticket System O Provision Of Staff For On-Site Use Respective Schools In The Karlsruhe City Area O Monthly Evaluations Of The Services Provided And Their Provision O The Forwarding Of Inquiries Using A Dispatch Matrix Providing Planned Support Services (Setup, Administration And Maintenance, Etc.) At The Respective Schools: • Support And Conceptual Further Development Of The Network Infrastructure (E.G. The Server System Landscape, Network Components, Software Distribution) • Backup Solutions • Servers • End Devices • Remote Maintenance Software • Video Conference Systems, Software • Peripheral Devices (E.G. Printers, Projectors, Multimedia Systems) • Data Backups • Operating Systems • Cloud Services • Virtualization Solutions • Firewall Solutions • Software Services Maintenance With Updates Etc. The Following Solutions Are In Use In The Respective Schools In The City Of Karlsruhe. - Pedagogical Model Solution From The State Of Baden-Württemberg (Paed.Ml) In 3 Different Versions (Linux, Windows, Elementary School Version) Https://Www.Lmz-Bw.De/Netzwerkloesung - Ms365 - Gdata - Vmware - Next Cloud - Various Learning Platforms (Moodle Etc.) - Various Programs In The Teaching Area The List Is Not Exhaustive. The Clients Service Providers Must Have Appropriate Certifications In Accordance With Paedml® Windows 4 Or Paedml® Windows 5.
Dear Sir,
Warm Greetings from TenderDetail.com !!
We have received Tender Document request for the TDR No : 79869600
Tender Notice along with it's Attachments ( Tender Document / Scan Image of News Paper)
sent to your Email Address :.
Please check your email for Tender Document.
