Computer Equipment And Supplies – Terminal Equipment And Related Services. 2M-It Oy (Hereinafter Also The Customer) Operating As A Procurement Unit Is A Publicly Owned In-House Company That Produces Social And Healthcare Ict Solutions And Their Support For Welfare Areas. 2M-Its Owner-Customers (Hereafter Also Customer) Are Welfare Regions And Other Operators In The Sote Industry Who Purchase Application And Information Technology Services From 2M-It. The Procurement Unit Manages Approximately 44,000 Different Terminals, Whose Locations Are In Different Parts Of Our Customers Geographical Area Of Operation. 2M-It Processes About 14,500 Service Requests Related To Terminal Devices Every Year, And There Are About 2,300 Device Deliveries Per Quarter. A More Detailed Description Of The Operating Environments Can Be Found In The Appendix Description Of The Operating Environment. This Procurement Targets The Service Provided To The Customers And The Workstations Used By 2M-It. The Following 2M-It Oy Customers Are Included In The Scope Of Deliveries/Services According To The Procurement Object: 1. Varsinais-Suomen Welfare Area (Varha) 2. Satakunta Welfare Area (Sataha) 3. Österbottens Välfärdsområde – Ostrobothnia Welfare Area (Övph) 4. Kanta-Häme Welfare Area ( Omahäme) 5. Pohjois-Ostrobothnia Welfare Area, Raahe (Rashky) 6. Kaiku24 Oy (Kaiku24) 7. Länsirannikon Työterveys Oy 8. Fimlab Laboratorios Oy 9. 2M-It Oy (2M-It) This Procurement Is For Computers And Related Accessories And Supplies And Services. The Computers And Devices Subject To Procurement Are The Following: - Laptops, - Desktop Computers, - Monitors, - Thin Terminals, - Additional Devices And Accessories Such As Mice, Keyboards, Docks, Headset Microphones, Privacy Films, Business Card Readers, Etc., - And To A Small Extent, Smartphones. And The Following Services: - Life Cycle Service, - Device Registration Service, - Online Store, - Customer Service And Technical Support, - Product Registration Service, - Buffer Storage Service, - Pre-Installation And Installation Service, - Old Device Pick-Up Service, - Interim Storage Service For Used Devices, - Recycling Service, - Information Secure Destruction Service And - Redemption Service For The Old Device. As Well As Separately Ordered Specialist Work, Which Includes The Following: - Local Support, - Specialized Expert Work And - It Systems Migration Work And Deliveries Of More Than 10 Devices (Projected If Necessary). And The Service Implementation Project. The Object Of The Procurement Is Defined In More Detail In The Appendices Of The Request For Tender.
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