The Contracting Of The Support And Maintenance Services Of The Hardware And Software Necessary For The Correct Operation Of The Ip Telephony Platform, Which, In Its Main Infrastructure, Will Be Installed In The Data Center Of The Municipality And Technical Room Of The Building Of The Directorate Of Community Development, Both Buildings Located In The Commune Of Lo Barnechea. In This Way, The Municipality Requires The Comprehensive Support And Maintenance Service Of Its Ip Telephony Platform, Which Must Contemplate The Support Of All The Hardware And Software Equipment For The Operation Of The System, In Particular The Provision, Installation And Maintenance Of The Ip Telephone Exchanges, And The Necessary Firmware, Operating Systems And Software Updates To Guarantee The Correct Operation Of The Platform. With The Exception Of Telephone Equipment, No Other Type Of Maintenance Or Support Will Be Required For The Purposes Of This Tender.
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