Contract Notice Provision Of A New Solution Phone Distribution Solution In Software As A Service And Associated ServicesIt Services Consulting Software Development Internet And SupportShort Description The Support And Maintenance Management Of The Station Wishes To Have A NewPhone Distribution Solution The New Telephone Solution Must Cover The Following Functional Areas Interface With The Feather Solution Now Service And The Intranet Of The Group La Poste Distribute And Intelligently Assign Calls Depending On The Activity And Skills OfThe Operator For Example Propose A Multimedia Approach With A Varied Panel Of Integrated Communication ChannelsOr Compatible Voice Click To Call Chatbot Adapting To New Work Habits Mix Between Physical Presence In The CenterCalls And Teleworking Make Outgoing Calls From An Appointment Schedule Export Statistics To Ibis Business Object And Dataviz Provide Standard Features That Ensure Proper Operation And Follow Up Of The CenterCalls As An Indication The Number Of Users Of The Solution Will Be Approximately 250Deadline For Submission 20220318 12 00Type Of Buyer Utilities EntityType Of Contract ServicesType Of Procedure Negotiated ProcedureRegulation European Union With Participation By Gpa CountriesType Of Bid Submission For All LotsAward Criteria The Most Economic Tender Disclaimer The Above Text Is Machine Translated For Accurate Information Kindly Refer The Original Document
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