Quotation Are Invited For Installation Of Cisco Ip Pbx Telephone System In The Ilo Abuja Office System Features SpecificationsThe Installed System Must Meet The Following Specifications 2 4 1 PabxThe Basic Features Required Are Auto Attendant Music On Hold Call History Unified Voice Messaging Cellular Phone Features Native Support For Digital Analogue Ip Sip Desk Phones To Preserve Phone Cabling And Network Investments Native Support For Dect And Wireless Lan Handsets In Office Scalable Remote Office Connectivity Possibility Of Connecting To Sip Providers Possibility Of Interconnecting To Other Ip Pbxs Platforms 2 4 2 Basic Ip Phones Features Hd Voice Full Duplex Speaker Phone 4 Inch Backlit Lcd Display Phone Directory Integrated Conference Feature With At Least 3 Users Programmable Function Keys 1 Gb Poe Ethernet Ports 2 4 3 Call Handling Features Call Making Features Call Answering Call Holding Parking And Recovery Automatic Call Back On Busy Station Call Forwarding Do Not Disturb Features All Calls Busy No Answer Call Waiting Busy Station Signalling Quick Dialling Features Personal And System Conference Calling Incoming Call Pickup Options Toll Restriction Trs Call Barring Barring Incoming Call Distribution Features Which Includes Idle Extension Hunting Caller Id Identification Call Filtering Paging Voicemail Forwarding Calls To A Cellular Phone Call Conversations Protection Against Intrusions And Interceptions3 Electronic DirectoryThe Electronic Directory Is Intended For All Users It Will Display The Name Of The Internal Correspondent His First Name And His Telephone Number On The Display Of The Digital Extensions And On The Screen Of The Operator Stations 4 Built In Options 4 1 Accounting And BillingThe Integrated Accounting And Billing Software Must Allow Precise Control Of Outgoing Incoming Calls Example Outgoing Traffic Per Extension Or Incoming Traffic By Origin Summary And Detailed Reports Will Be Sorted According To The Following Criteria By Date By Services By Post By Name By Destination Open Or Closed Number By Duration Threshold Tax By Type Fixed Gsm Answered Not Answered Statistics May Be Made Available E G Number Of Calls Received Services Requested Etc From End Users These Reports Can Be Stored Edited On A Printer Or Exported To The Computer System 4 2 Voice MessagingA Device Will Allow The Transmission And Reception Of Voice Messages It Will Be Sized For All Users Of The System The Voicemail Must Allow The Following Functions Dissemination Of Messages Event Logs Answering MachineA Caller Can Leave A Voice Message After Hearing A Voice Message Depending On No Answer And On Busy Tone The Greeting Message Can Be Easily And Quickly Modified By The User 4 3 Auto Attendant Interactive Voice Server Ivr Reception Of Calls By A Simple Greeting Message Indicating To The Caller That He She Has Reached The Office Of Ilo Abuja Allows Callers To Be Automatically Transferred To An Extension Or Service Or Leave A Message Without The Intervention Of An Operator Receptionist Allow A Caller To Reach A Live Operator By Dialling A Number Usually 0 5 Implementation5 1 Data CollectionData Collection From Users Of The System Is The Responsibility Of The Ilo Office Who Must Provide The Numbering Plan Check The Appropriate Profile For Each Station Fill In The Collection Document Itself 5 2 Configuration Of The Communication SystemThe Configuration Will Consist Of Programming The Ip Pbx With The User Data Collected And All The Usual Settings Necessary For The Proper Functioning Of The System 5 3 Control Of The InstallationA Control Of The Installation Will Be Systematically Carried Out The Various Phases Of The Control Will Be As Follows Qualitative And Quantitative Control To Ensure Good Quality And Conformity Of The Installation Delivered With Those Envisaged In This Call For Tender Functional Control The Quality Control Of All Telephone Operations Will Be Performed When The System Is Running In Accordance With The Ilo Abuja Configuration During The Entire Inspection Period The Bidder Must Be Present On The Site Or Remotely Connected To The System Through The Remote Access Tools Agreed With The Client These Checks Will Ensure That The Services Provided By The Bidder Comply With The Technical Specifications Described In This Invitation To Tender Post Operations These Checks Will Make It Possible To Check The Functionalities Prescribed In The Contract Systems Management The Management System Is Aimed At Evaluating The Performance Of The Installed System And The Conformity Of The Available Functionalities
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