Tenders are invited for Simulator Pilot Operator in Support to Real Time Simulations Call for Tenders No 20 220319 ATitle Simulator Pilot Operator in support to Real Time SimulationsGeneral EUROCONTROL is an intergovernmental organisation with 41 Member and2 Comprehensive Agreement States We are committed to building together with our partners a Single European Sky that will deliver the air traffic management ATM performance required for the twenty first century and beyond Technical subject matter The purpose of this call for tenders is to award a non exclusive contract for the provision of simulator pilot operator services which are carried out for the needs of EUROCONTROL s real time simulationsThe pilot operator service that is requested within this tender is two fold 1 Remote Piloting provided from distance and at the Contractors premises and2 Local Piloting provided on the EEC premises Main selection assessment and award criteria TECHNICAL CAPACITY CRITERIAThe Tenderer shall prove having capability to provide a pool of simulator pilot operators with required qualifications and experience to carry out the requested services The CVs of individual candidates shall be presented in the proposal The Tenderer shall prove having capability to provide simulator pilot operator service involving up to 6 pilots simultaneously The Tenderer shall prove having personnel and capability to deal with basic IT tasks including network and security to ensure VPN creation and other IT support The Tenderers shall prove that they have capacity to provide for adequate and safe work environment to carry out remote piloting tasks sufficient material in terms of seating adequate environment in terms of lighting space noise comfort etc The Tenderers shall prove that they have capacity to provide for adequate network connection in compliance to ensure optimal connectivity between the pilot workstations and the other parts of the simulation platform This VPN shall comply with EUROCONTROL security requirements TECHNICAL ASSESSMENT CRITERIAPersonnel with required level of Pilot Operator Skills At least one person with required level of Chief Pilot Operator Skills Capacity to manage and maintain requested number and availability of skilled pilot operators including aspects such as selection and recruitment pilots turnover and training throughout the duration of this contract Capacity to deal efficiently and timely with unplanned absences e g sickness no show replacement in case of not satisfactory performances and ad hock overtime work requirement Capacity to comply with requirements for adequate work environment office space required for provision of remote service Capacity to comply with requirements for network connection IT support and resources required for provision of remote service Capacity to deal efficiently and timely with any problem in order to ensure smooth remote service provision Overall quality of the Tenderer and the Proposal Capacity of the Tenderer not of its personnel that it is able to carry out the contract to an appropriate quality standard supported by references from previous contracts project reports and specific examples Tender closing date The economically most advantageous offer will be established in accordance with the following For the Technical tender a weighting of 60 is applied for the Financial tender a weighting of 40 07 09 2020at 15 00 CETPoint of Contact If you wish to receive the Call for Tenders please see the Important Notice below and if you have any other related questions please contact Nathalie CASSANCF AFS PAR ProcurementE mail eec procurement eurocontrol intTel 33 1 6988 7480If this Call for Tenders should interest you please readthe important information below IMPORTANT NOTICEThe full i Call for Tenders documentation is in electronic format pdf If you wish to obtain the i Call for Tenders documentation please read and follow carefullythe instructions below 1 If you are already registered in the EUROCONTROL Supplier Portal please sendan e mail to the Point of Contact mentioned above to get access to thedocumentation 2 If you are not yet registered as a EUROCONTROL supplier please follow the 3 stepprocess described on the following link https www eurocontrol int portal supplierportal3 EUROCONTROL accepts no responsibility whatsoever for the completeness accuracy and or timeliness of the transmission of the electronic documents nor forthe electronic documents themselves 4 Submission of tenders shall be made electronically and shall be exclusively madein strict accordance with the instructions given in the tendering documentation 5 You may a print out the documents b forward the documents further on a strictly need to know basis always fullyacknowledging the source i e EUROCONTROL andc use print outs of the electronic i Call for Tenders documents for the submissionof tenders especially the Price Offer Form ref I TSF E 6 You may not a modify edit and or change the electronic documents other than to submit therequired info and to sign stamp where required b transmit such documents to any third person who has no need to know them c post such documents on any private or public website d alter the originating source EUROCONTROL and or copyright signs etc ande transmit the documents without indication of the source An environmental notice With a view to reduce the exponential growth of paper consumption we would invite you only to print out electronic documents received and or request paper copies of the price enquiry documentation if you are actually considering to submit a tender
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