Contract Notice Administrative Healthcare ServicesAdministrative Provision Of An Integrated Healthcare Call Handling Service To Support Neonatal In Utero Bed Finding Paediatric And Ecmo Intensive Care ServicesDescription The Service Will Be Available 24 Hours A Day 365 Days A Year To Provide A Call Handling Service To Gain Advice And Or Transport For Neonates Critically Ill Children And All Patients Requiring Ecmo The Overarching Objectives Of The Service Will Be To Provide An Expeditious Communications Conduit Service That Meets The Quality Specification For The Management Of All Calls For Neonatal Transport Retrieval Requests Pediatric Transport Retrieval Requests And Calls Regarding Ecmo Patients To Record All Calls Received Or Made By The Provider Associated With Supporting The Delivery Of Services Referenced Above To Provide Activity Information On Calls Managed As Described Within The Information Schedule Provide A Supporting Service To Help Individuals Who Require Specialist Care To Get The Right Advice First Time And Facilitate Their Onward Journey The Call Handling Service Will Also Manage Calls From Other Hospitals When They Are Related To The Movement Of A Patient In Or Out Of One Of The Hospitals And At Times Of Increased Activity Nationally Known As Surge As A Result Of This Procurement Exercise An Agreement Will Be Established With The Successful Bidder S For A Period Of 3 Years With The Commissioner Having The Option To Extend The Contract For Up To A Further 1 Year Time Limit For Receipt Of Tenders Or Requests To Participate Date 04 01 2019 Local Time 12 00
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