Request For Information For Language Assistance Services Las Project

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Request For Information Market Research Rfi For Rfi The Language Assistance Services Las Project Open Date Thursday 11 October 2018 4 30 Pm Pacific Auckland Utc 13 00 Close Date Thursday 8 November 2018 5 00 Pm Pacific Auckland Utc 13 00 Tender Type Request For Information Market Research Rfi Tender Coverage Sole AgencyRegions AucklandBay Of PlentyCanterburyChatham IslandsGisborneHawkes BayManawatu WanganuiMarlboroughNelsonNorthlandOtagoSouthlandTaranakiTasmanWaikatoWellingtonWest CoastRequired Pre Qualifications NoneOverview Central Government Agencies Are Working Together Under The Leadership Of The Ministry Of Business Innovation And Employment Mbie And The Department Of Internal Affairs Dia On A Multi Year Work Programme To Improve The Quality Consistency And Coordination Of Language Assistance Services Provided Across The New Zealand Public Sector Provide Equitable Access To Public Services For Those With Limited English Language Proficiency And Future Proof New ZealandS Public Services To Serve An Increasingly Culturally And Linguistically Diverse Population AnThe Language Assistance Services Las Project Implements The Recommendations Of Two Reviews Conducted By The Ministry Of Business Innovation And Employment Mbie And The Department Of Internal Affairs Respectively The Project Will Improve The Quality Consistency And Coordination Of Language Assistance Services Provision Across Government A Component Of The Las Project Includes A Potential Cross Government Procurement Model To Make The Purchasing If Las By Central Government Agencies And Their Contracted Providers Simpler More Efficient And More Cost Effective Government Agencies Involved In This Project Include The Ministry Of Business Innovation And Employment Department Of Internal Affairs Ministry Of Health Ministry Of Justice Ministry Of Social Development Ministry Of Education New Zealand Police Office Of Ethnic Communities Housing New Zealand Corporation Treasury State Services Commission And Oranga Tamariki The Project Scope Includes Interpreting And Translation Services Which Both Involve Adapting From One Language To Another Both Are Necessary For Full Communication With Non English Proficient Public Service Users We Consider Language Assistance Services To Include Interpreting Facilitates For Live In Person Communication Requiring The Interpreter To Be Physically Face To Face Or Virtually Present Using Technology At The Time The Public Service Is Being Delivered This Means Availability And Scheduling Are Key Issues For The Provision Of Interpreting Services Particularly After Hours O Face To Face Interpreting Is Preferred For Stressful Or Emotional Situations And Most Particularly Where The Consequences Are Serious If Communication Is Not Clear E G Many Legal Or Health Related Situations Video Remote Interpreting Vri Is Becoming More Widespread As A Means To Enable Body Language And Unspoken Communication To Be Captured In Remote Interpreting

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