Request for information For Provision Of Real Time Live Captioning For Meetings

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Request For Information Are Invited For Provision Of Real Time Live Captioning For Meetings Part 1 Background 1 1 Project Overview The United Nations Economic And Social Commission For Asia And The Pacific Unescap Is The Regional Development Arm Of The United Nations For The Asia Pacific Region Made Up Of 53 Member States And 9 Associate Members With A Geographical Scope That Stretches From Turkey In The West To The Pacific Island Nation Of Kiribati In The East And From The Russian Federation In The North To New Zealand In The South The Region Is Home To 4 1 Billion People This Makes Unescap The Most Comprehensive Of The United Nations Five Regional Commissions And The Largest United Nations Body Serving The Asia Pacific Region With Over 600 Staff Established In 1947 With Its Headquarters In Bangkok Thailand Unescap Works To Overcome Some Of The RegionS Greatest Challenges By Providing Results Oriented Projects Technical Assistance And Capacity Building To Member States The Unescap Premises Presently Houses The United Nations Conference Centre Bangkok Uncc A 3 Floor Structure With 2 Basement Floors With A Total Of 18 600 Square Metres M Of Meeting Space Including 5 Conference Rooms And 9 Multi Function Meeting Rooms Over 3 500 Meetings Were Held At The Uncc In 2018 1 2 Purpose Of The Rfi This Request For Information Is Issued For Planning Purposes To Assist Unescap Social Development Division Sdd In Collaboration With The Conference Management Unit Cmu Information Management Communication And Technology Section Imcts And The Facilities Management Unit Fmu In Designing And Establishing Potential Methods Or Technological Systems That Provides Realtime Live Captioning Services To Meeting Participants With Hearing Or Deaf Disabilities That Attend Meetings At The United Nations Regional Headquarters Located On Rajadamnern Nok Avenue Bangkok Thailand 1 3 Solution Respondents Are Requested To Provide Presentation On The Available Services Or Technological Systems Presented And Are Expected To Elaborate On The Different Aspects Of The Solutions Ai Or Human Based Offered The Presentation Should Demonstrate How The Presenters Past And Present Clients Have Utilized The Systems To Achieve Real Time Live Capationing Standard Outputs And Should Address The Following 1 Languages Supported 2 On Premise Or Cloud Based 3 Performance Statistics Such As Accuracy Rate Conversion Delay 4 Information On Systems Architecture And Capacity Of The Proposed Systems 5 Information On Limitation Of The Systems 6 Demonstrate The Ability Of The Captioning System To Integrate With External Systems 7 Information On Information Security Perspective Of The Systems 8 Information Of Support Services 9 In The Case Of Ai Based Systems System Ability To Pre Configure Vocabulary 10 Demonstrate A Standard Business Flow To Provide Live Real Time Captioning 1 4 Presentation Specifics The Presentation Shall Range Between A Duration Of 30 To 45 Minutes And With A 10 Minute Window Within That Time Frame For Questions And Answers The Presentation Could Be Done In Person Or Via Vtc On A Designated Date In October 2019 It Should Be Noted That This Rfi Is Being Sought Strictly For The Purpose Of Gaining Knowledge On Available Technological Systems And Services And Should Not Be Construed As Intent Commitment Or Promise To Acquire Services Systems Or Solutions Offered Although Selection Of Potential Supplier Or Service Provider May Be Affected By The Responses Of Interested Parties To This Rfi No Contract Will Result From Any Response To This Rfi Potential Presenters Are Volunteering Their Time And Resources To Provide In Powerpoint Or Other Visual Format The Requested Information Information Submitted In Response To This Rfi Will Become The Property Of Unescap Unescap Will Not Be Financially Responsible For Any Expenses Incurred In Providing Information Solicited Part 2 Information To Be Provided This Part Details Minimum Information Suppliers Are Required To Provide To Escap 2 1 General Information A Supplier Name Trading And Registered Registered Address B Company History And Years In Business C Type Of Service S Performed And Operating Locations D General Overview Of The Company Structure Number Of Employees Number Of Company Outlets Where Applicable 2 2 Past Performance And Capabilities A CompanyS Area Of Specialty And Expertise With Regards To The Nature Of The Requirement Described Above Looking At The Requirements Recommendations Suggestions Proposed For The He Provision Of Food And Beverage Services Please Also Indicate Where Possible The CompanyS Environmental Sustainability Considerations In The Food And Beverage Service Area What Would The Company Foresee As Possible Challenges B A Proven Track Record Such As Contract Information On Similar Agreements Over The Past Three 3 Years Of Providing Quality Food Service In A High Energy High Volume Environment This Information Shall Include The Name Of Customer Agency Types Of Services Provided Type Of Contract And Total Contract Value Within Necessary Boundaries Of Confidentiality Please Be As Specific As You Can C Additional Services Products And Works Provided Outside Of Your Core Business D Details Of Key Health And Safety Environmental And Other Performance Measures 2 3 Supplier Financials A Overview Of CompanyS Financial Capabilities B Details Of Insurances Held Relevant To The Opportunity C Details Of Potential Funding Arrangements Lines Of Credit Etc To Support Investment In The Opportunity If Relevant 2 4 Certifications And Awards A Details Of All Certifications Held Including Date Of Last Certification Recertification And Details Of The Certifying Body Copies Of Certifications May Be Appended To Your Response B Details Of Any Recent External Corporate Awards Including The Awarding Body If Relevant To The Opportunity 2 5 Policies A Details Of All Major Supplier Policies Including Health And Safety Environmental Sustainability Corporate Social Responsibility Initiatives Employee Relations And Local Participation 2 6 Other Information A Any Further Information You Believe The Company May Require In Support Of Its Rfi Review Activities Deadline 17 Sep 2019 00 00 0 00

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