Contract Notice Supply Services Of Personnel Including Temporary StaffTemporary Employment Specialist M W D For Business Process Analysis And System Design In The Field Of Customer ManagementDescription It Is Envisaged To Conclude An Employee Leasing Framework Agreement From Which A Specialist Will Be Offered And Provided With Consulting Services In The Framework Of The Design Of A New Customer Management Strategy Including Optimization Or New Development And Implementation Of The Subsystems Required For This Purpose In Particular It Must Be Ensured That The Regulations Of The Maximum Leasing Period Are Not Exceeded And That The Remuneration Of The Employee Employed By The Lender Which Is Used By The Client Complies With The Statutory Provisions The Transferable Specialist Should Be Used In The Conceptual Development Of A Customer Management Strategy Including Its Implementation In Particular The Following Activities Are Planned For This Purpose 1 Conception Phase The Conception Phase Includes The Creation Of The Requirements Catalog Or The Technical Concept For The Procurement And Or Extension Of Existing Subsystems Of The Customer Management Domain As Well As The Support Of The Tender S Up To The Award Of The Contract This Includes Step 1 Creation Of The Technical Concept And The Requirements Cataloga Recording Consolidation Evaluation Prioritization Of User Stories B Conducting Workshops And Information Events C Transfer Of User Stories Into Use Cases D Accompanying The Requirements Analysis E Monitoring The Implementation Analysis F Market Research On Partial Technical Solutions G Creation Of Technical Concept And Requirements Catalog H Discussion With The Project Team And Stakeholders Approved By Project Leader Step 2 Accompanying The Tendera Participation In The Drafting Of The Notice Text B Participation In The Creation Of The Evaluation Matrix C Answering Bidder Questions Preparation Of Answer Proposals D Assistance In The Examination Of Offers And Derivation In The Evaluation Matrix E Technical And Organizational Preparation Of Up To 5 Presentation Presentations F Assistance In The Preparation Of An Award Proposal With Justification Note The Tender Itself Will Be Carried Out By The Contracting Authority Of Toll Collect In The Conception Phase It Is Analyzed Whether One Or More Solutions Are Advertised Or Whether The Customer Management Should Use A Standard Solution Or An Individual Development Implementation Analysis 2 Implementation Phase The Implementation Phase Includes All Activities To Control The Implementation Of Requirements This Includes A Controlling The Interaction Between Suppliers Project Teams Executives Data Protection And Works Councils B Coordination Of Project Phases Schedule Control And Information To Project Management C Definition Of Test Cases And Their Planning And Acceptance Including Error Analysis And Correction Evaluation And Documentation Of Results D Regular Comparison Of Nominal And Actual Requirements According To The Catalog Of Requirements E Preparation Of The Productive Start F Preparation Of Migration S 3 Location The Employment Of The Temporary Worker Is Provided At The Principals Office In 10785 Berlin Linkstra e 4 The Specialist To Be Transferred Must Essentially Fulfill The Following Requirement Profile Experience In Customer Relationship Management Experience In Requirements Management Experiences With Workshops And Information Events Basic Knowledge Of Project Management Methods In Particular Scrum And Kanban Experience In The Toll Environment At Least 2 Years Experience In Product Management Especially Roadmapping Technology Scouting Business Modeling Etc It Skills Especially Ms Office Doors Jira Confluence Academic Degree German Language Fluent In Spoken And Written Time Limit For Receipt Of Tenders Or Requests To Participate Date 02 09 2019 Local Time 11 00 Disclaimer The Above Text Is Machine Translated For Accurate Information Kindly Refer The Original Document
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