Strengthening the Case Management System

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Tenders are invited for Strengthening the Case Management System The Government of Saint Lucia GOSL has received financing from the Caribbean Development Bank CDB in an amount equivalent to US 4 762 000 00 million towards the cost of Youth Empowerment Project YEP and intends to apply a portion of the proceeds of this financing to eligible payments under a contract for which this invitation is issued Payments by CDB will be made only at the request of GOSL and upon approval by CDB and will be subject in all respects to the terms and conditions of the Financing Agreement The Financing Agreement prohibits withdrawal from the financing account for the purpose of any payment to persons or entities or for any import of goods if such payment or import to knowledge of the CDB is prohibited by a decision of the United Nations Security Council taken under Chapter VII of the Charter of the United Nations No party other than GOSL shall derive any rights from the Financing Agreement or have any claim to the proceeds of the Financing The Ministry of Equity Social Justice Local Government and Empowerment the Executing Agency now wishes to procure consultancy services for Strengthening the Case Management System Youth Empowerment Project The objective of the consultancy is to evaluate the case management system and develop a comprehensive assessment framework with toolkit to improve operational efficiency Further details can be found in the attached Terms of Reference The duration of the assignment is expected to be for a period of 30 person days over a six month period The consultancy will involve desk review and consultations across the social services sector and with social workers in particular The Consultant will review relevant documentation on case management systems regionally and internationally and drawing on lessons of experience and current good practice develop a comprehensive assessment framework for analysing the current systems procedures and practices against international standards and professional case management practices at both the case level and systems level Specifically the consultant will be required to review existing local regional and international literature on case management systems across the social sector conduct gender balanced interviews with key stakeholders and observe the process of how case management officers conduct interviews and document clients information on the basis of a and b above identify the gaps between what currently exists and current good practice identify critical elements of the case management system and propose key components both at the systems level and individual case level examine the following elements in undertaking the systems level assessment policies laws regulations and standards legal authorities and structure community perceptions values and networks human services case management supervision structures and child and family involvement in developing case management policies and services examine the following elements in undertaking the individual level assessment screening for immediate needs assessing family strengths and risks engaging family in their own treatment providing or referring to quality interventions and measuring family functioning outcomes to determine the impact of services develop an indicator framework that can be used to categorise current case management practices identify existing gaps and determine instances in which current practices may be changed in order to meet good practice standards develop gender sensitive assessment tools manuals and workbooks that are related to child and youth welfare case management applicable to the Saint Lucian context within the toolkit outline broad principles processes and strategies that are likely to improve outcomes for children and families identify the referral process and include clearly defined systems of referral to support implementation of the framework and toolkit determine a timeline for implementation conduct a workshop with all key stakeholders to present findings and discuss the draft assessment framework and toolkit and the resources necessary to support implementation and using feedback from the workshop where appropriate finalise the framework and toolkit for implementation The Ministry of Equity Social Justice Local Government and Empowerment the Executing Agency now invites interested eligible consulting firms to submit Expressions of Interest for the provision of these consultancy services Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services ELIGIBLITYConsultants shall be eligible to participate if in the case of a body corporate it is legally incorporated or otherwise organised in an eligible country has its principal place of business in an eligible country and is more than 50 per cent beneficially owned by citizen s and or bona fide resident s of eligible country ies or by a body ies corporate meeting these requirements in the case of unincorporated firms the persons are citizens or bona fide residents of an eligible country andin all cases the consultant has no arrangement and undertakes not to make any arrangements whereby any substantial part of the net profits or other tangible benefits of the contract will accrue or be paid to a person not a citizen or bona fide resident of an eligible country Eligible countries are member countries of CDB The attention of interested Firms is drawn to paragraph 1 9 of CDB s Guidelines for the Selection and Engagement of Consultants 2011 setting forth CDB s policy on conflict of interest In the assessment of submissions consideration will be given to technical competence qualifications and experience local and regional experience on similar assignments financial capability and existing commitments All information must be submitted in English Further information and draft Terms of Reference may be obtained from the first address below between 08 30 and 16 00 hours Eastern Caribbean Time Monday to Friday INSTRUCTIONSFive 5 hard copies of the Expressions of Interest must be received at the first address below no later than 1400 hours on June 6 2019 and one 1 electronic copy must be sent simultaneously to CDB at the second address below The sealed envelope containing each submission should include the name and address of the applicant and shall be clearly marked Expression of Interest Consultancy Services for Strengthening the Case Management System Youth Empowerment Project The selection method shall be Consultants Qualifications selection Therefore following the assessment of submissions firms shall be assessed and compared and the best qualified and experienced firm shall be selected Only the selected firm shall be asked to submit a combined technical and financial proposal and if such proposal is responsive and acceptable be invited to negotiate a contract GOSL reserves the right to accept or reject late applications or to cancel the present invitation partially or in its entirety It will not be bound to assign any reason for not selecting any applicant and will not defray any costs incurred by any applicant in the preparation and submission of Expressions of Interest CONTACT1 ADDRESSCENTRAL TENDERS BOARDOffice of Director of FinanceThe SecretaryMinistry of Finance Economic Growth Job Creation External Affairs and Public Service2nd Floor Finance Administrative Centre Point Seraphine CastriesSaint Lucia 758 468 5108 758 713 1836 info yepslu gmail com2 ADDRESSProcurement OfficerProcurement Policy UnitCaribbean Development BankP O Box 408Wildey St Michael BB11000BARBADOS W I 246 431 1600 procurement caribank org

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